Applying for Customer Service Export

Yuvanan
Chan-arkat

Stone Logistics & Supply Chain — Customer Service Export

+66 80 240 0983 yuvanan.ch@gmail.com Bangna, Bangkok
Yuvanan Chan-arkat

About

Recent logistics management graduate with hands-on internship experience in export operations at Himile (Thailand), a Chinese multinational corporation. Skilled in preparing and verifying export documentation including Invoices, Packing Lists, and Bills of Lading (B/L), and coordinating with shipping lines, airlines, and overseas freight forwarder agents. Bringing solid understanding of sea and air export procedures (FCL & LCL), strong communication skills, and a team-work ethic to Stone Logistics & Supply Chain.

Education

Mae Fah Luang University

BBA — Logistics & Supply Chain Management

GPA 3.33 · Second-Class Honours

2022 — 2026
Chiang Rai

Capabilities

Skills & Expertise

Languages

  • English — TOEIC 520
  • Thai — Native

Base Tools

  • Microsoft Office — Intermediate (Word, Excel, PowerPoint)
  • AI tools for operational efficiency & documentation

Export Operations

  • FCL & LCL shipment coordination
  • Vessel & flight booking
  • Cargo tracking from China
  • Certificate of Origin — Form E (AFTA)

Export Documentation

  • Invoice, Packing List & B/L preparation and verification
  • Form E & TISI License
  • HS code classification & accuracy verification
  • Manifest preparation & Closing Time submission

Coordination

  • Shipping lines, airlines & overseas freight forwarders
  • Proactive shipment status monitoring & customer updates
  • Cross-cultural communication — Thai & international stakeholders

Work History

Experience

Himile (Thailand) CO., Ltd.

Internship — Customer Service Export (CS Export) · Sea & Air Freight · Rayong

  • Prepared and verified sea and air freight export documents — Invoices, Packing Lists, Bills of Lading (B/L), Certificates of Origin (CO), Form E, and Form D — ensuring accuracy, compliance, and timely submission before Closing Time deadlines.
  • Coordinated vessel and flight bookings for FCL & LCL export shipments, liaising directly with shipping lines, airlines, and overseas freight forwarder agents to track cargo status and resolve logistics issues proactively.
  • Verified and cross-checked HS codes for exported and imported goods, ensuring accurate tariff classification and full regulatory compliance.
  • Prepared and submitted customs documentation for duty refund applications under Section 12 of the Thai Customs Act, coordinating with relevant government authorities.
  • Compiled documentation for BOI investment privilege tax refund claims; prepared Form E applications for preferential tariff exemptions under ASEAN Free Trade Area agreements.
  • Opened and maintained job records in the logistics system; collaborated with Chinese management and operations teams across sea and air export workflows.

Jan 5 —
Apr 24, 2026
Rayong

The Grands Foods CO., Ltd.

Internship — Sales Associate · Rimping MAYA, Chiang Mai

  • Delivered service to international customers; achieved a 58.57% sales increase at the branch during the internship period.
  • Developed confidence in approaching new customers and managing cross-cultural interactions.

May 24 —
Jul 18, 2025
Chiang Mai

ConnextLLC

Introducing Broker — Index, Commodity, Forex & Crypto · Remote

  • Educated and onboarded prospective traders on brokerage platforms and trading fundamentals; tailored solutions to diverse client needs.
  • Marketed and sold online trading education courses; converted leads through consultative selling and client relationship management.

Jun 23 —
Sep 9, 2024
Remote

Department of Skill Development

Logistics Capability Training · Chiang Rai

  • Training in road freight planning, route optimization for cost and time efficiency, and hands-on forklift operation.

Dec 9 —
Dec 13, 2024
Chiang Rai

Selected Work

Projects

01

Export Data Analyst Project

Himile (Thailand) · Jan — Apr 2026

Analyzed monthly export data to identify customer distribution, destination countries, and transportation mode preferences across road, sea, and air freight. Calculated modal share ratios to optimize logistics strategy and cost efficiency. Designed an executive dashboard visualizing customer segmentation by region, transportation utilization rates, and monthly shipment trends for data-driven supply chain decisions.

02

Graduation Research Project

Mae Fah Luang University · Aug — Oct 2025

Led a research team investigating factors affecting payment behavior within Mae Fah Luang University. Managed data collection planning, team coordination, on-the-spot problem solving, and raw survey data analysis as team leader.

03

Marketing Sales Strategy Project

Chiang Rai · Aug — Oct 2022

Led a 16-member team to develop a full sales and marketing strategy for a luxury condominium concept. Focused on anticipating customer needs, designing promotions, and managing a large cross-functional team — building strong leadership and collaboration skills under real project constraints.